Legal & Transparency

Privacy & Cookie Policy

Last Updated: August 2026

Notice for Site Administrator

This is a functional placeholder privacy and cookie policy document designed for SimpleWish. Before commercial launch, please review and update this text with your verified legal counsel, official business address, and compliance requirements under applicable Bangladeshi and international privacy standards.

1. Information We Collect

At SimpleWish, we collect personal information necessary to provide our premium tailoring and fashion delivery services:

  • Order & Delivery Information: Full name, active Bangladeshi mobile phone number, delivery city/address, and optional order notes provided during checkout.
  • Account Information: Name, email address, password hash (encrypted via bcrypt), and order history when you register an account.
  • Technical & Usage Data: IP address, device type, browser information, and pages visited, collected to maintain security and optimize performance.

2. How We Use Cookies & Tracking

Cookies are small text files stored on your device. We categorize our cookies into two tiers:

Essential Cookies (Required)

Necessary for basic site functions: maintaining your shopping bag across page visits, staying logged in, and processing checkout securely. These cannot be disabled.

Marketing & Analytics (Optional)

Includes third-party scripts like the Meta Pixel (Facebook Pixel). These cookies help us understand site traffic and present curated apparel collections. They run only after you grant explicit consent.

Your Cookie Preferences

You can change or reset your consent choices at any time.

3. Third-Party Service Providers

We partner with trusted third-party services to execute our order fulfillment:

  • Pathao Courier Service: Delivery recipient name, phone number, and address are transmitted via secure API to generate consignments and deliver orders nationwide across Bangladesh.
  • Meta / Facebook: If marketing consent is given, anonymized event signals (PageView, Purchase) are sent via client pixel and Server Conversion API (CAPI) for marketing attribution.

4. Data Security & Retention

We implement robust security measures, including HTTPS encryption, parameterized database queries, strict rate-limiting on authentication endpoints, and role-based access control for administrative actions. We retain order records for accounting and warranty verification purposes.

5. Contact Us

If you have questions regarding this Privacy & Cookie Policy or your personal data, please contact our support team:

Email: support@simplewish.com

Phone: +880 1700-000000

Address: Dhaka, Bangladesh